TAC Parent Association app

Support

We usually reply within two days.

Need help with the app? Email [email protected] or message the admin team from the app's Messages tab.

Common questions

How do I get an account?

The app is invite-only for TAC Allstars families. Ask a team admin to invite you, then open the app, tap Set up my account, and enter the email address the invite was sent to. We'll email you a 6-digit code, and you choose a password.

I forgot my password

On the sign-in screen, tap Forgot password?, enter your email, and use the code we send you to choose a new password.

I'm not getting notifications

On iPhone, go to Settings → Notifications → TAC Parent Assoc. and turn on Allow Notifications. Then open the app once while signed in.

Someone sent an inappropriate message

Long-press the message and tap Report. An admin will review it. You can also tap Block so you no longer see that person's messages. You can unblock people from Account.

How do I delete my account?

In the app, go to Account → Delete account (admins: More → Delete account). See our privacy policy for what's deleted and what stays in the team's records.